Terms of service

last updated: September 17th, 2025

Introduction

Welcome to Melanico. These Terms and Conditions (“Terms”) govern your use of our website, your purchases, and all related services. By accessing our site or ordering from us, you agree to be bound by these Terms. If you do not agree, you must not use our website or purchase our products.

Eligibility

By using our site, you confirm that you are at least the age of majority in your state or country of residence. If you are under that age, you must have consent from a parent or guardian. You agree to use our products and services in compliance with all applicable laws and regulations.

Accuracy of Information

You agree to provide current, complete, and accurate information when creating an account, placing an order, or communicating with us. You are responsible for maintaining the confidentiality of your account and any activities under it. Providing false or misleading details may result in cancellation of your order or termination of your access.

Orders and Availability

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including where incorrect information has been provided, a pricing error has occurred, or stock is unavailable. Prices and descriptions may change at any time without notice.

Payment and Billing

By submitting payment information, you represent and warrant that you are authorised to use the chosen payment method. Melanico accepts only the payment methods displayed on our website. If a billing error occurs, please contact us immediately so that we can investigate and resolve it.

Shipping and Delivery

Shipping times are estimates only. We cannot guarantee exact delivery dates and are not responsible for delays caused by postal services, customs, or other third parties outside our control. The risk of loss passes to you once the products are transferred to the carrier.

Returns and Exchanges

Due to the nature of our products, returns and exchanges are limited and subject to the conditions in our Refund and Exchange Policy. Please review this policy carefully before placing an order. By purchasing from Melanico, you acknowledge and accept these conditions.

User Content

If you submit reviews, feedback, or other materials (“User Content”), you grant Melanico a perpetual, worldwide, royalty-free licence to use and publish such content in any media. You are responsible for ensuring that your User Content is lawful and does not infringe on any third-party rights.

Prohibited Uses

You may not misuse our website or products. Prohibited uses include, but are not limited to: violating any laws, infringing intellectual property rights, uploading harmful code, spamming, impersonating others, or interfering with the functionality of our services. Breach of this section may result in termination of your access.

Indemnification

You agree to indemnify and hold harmless Melanico, its directors, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms, your misuse of our products, or your violation of the rights of others.

Limitation of Liability

Melanico will not be liable for any injury, claim, loss, or damages of any kind arising from your use or misuse of our products or services. Where limitations are not permitted by law, our liability will be restricted to the fullest extent possible.

Disclaimer of Warranties

Our website, services, and products are provided “as is” and “as available” without any warranties, express or implied. We do not warrant that the website will be uninterrupted, secure, or error-free. To the maximum extent permitted by law, we disclaim all liability for damages, including but not limited to indirect or consequential losses.

Intellectual Property

All content on this site, including product descriptions, photos, designs, logos, graphics, and text, is the property of Melanico or is used under permission. This content is protected by copyright and other applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit any part of our website or materials without prior written consent. Nothing in these Terms grants you rights to use our brand name, images, or other content for commercial purposes without approval.

Product Disclaimer

All Melanico products are sold strictly for laboratory research purposes only. They are not intended for human consumption, inhalation, injection, tanning, cosmetic use, or any personal application whatsoever. By purchasing from Melanico, you agree to use the products exclusively in controlled research environments and in accordance with all applicable laws and regulations. Melanico makes no claims regarding safety, effectiveness, or suitability of products outside of research use. You assume full responsibility for compliance in your jurisdiction.

Modifications

We may update or change these Terms at any time. Changes will be effective immediately upon posting on this page, with the date updated at the top. Your continued use of the website or purchase of our products after any changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Victoria/Australia. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in that region.

Questions about the Terms of Service should be sent to us at melanicotan@gmail.com